Here at Cursions we value your privacy as much as you do.
Our commitment to you
Cursions Pty Ltd (“Cursions”) is committed to providing you with the highest levels of customer service. This includes protecting your privacy. Cursions is bound by the Privacy Act 1988 (Commonwealth), which sets out a number of principles concerning the protection of your personal information. Cursions respects and upholds your rights to privacy protection under the National Privacy Principles in regulating how we collect, use, disclose and hold your personal information. ‘Personal information’ means recorded information or opinion, whether true or not, about a living individual whose identity can reasonably be ascertained.
Set out below is information that Cursions is required to communicate to our clientele. We recommend that you keep this information for future reference. This information does not restrict Cursions’ rights under the Privacy Act in any way.
Cursions is responsible for the the annual Cursions CD directory as well as a number of related print, voice, electronic, wireless and online products, as well as a range of advertising, media, content, location and other business services.
What information is collected
Personal information held by Cursions may include your company or business name, current address, telephone/fax/mobile phone number, e-mail address, bank account or credit card details, preferences for using our website, services, and your Cursions password. We also hold details of your Cursions services, including their status, as well as certain details about your personal interests. We also monitor individual access and time spent viewing our promotional CDs for the purpose of future product design and marketing.
If you choose not to provide us with certain personal information, we may not be able to provide you with the services you require, or the level of service on which we pride ourselves.
‘Sensitive personal information’ refers to information about racial or ethnic origin, political opinions or associations, religious and philosophical beliefs and associations, trade union or professional association, sexual preferences and practices or criminal record. Cursions will not collect sensitive information about an individual unless it has been collected under the circumstances and conditions specified in the Act. If Cursions needs to collect sensitive personal information about you, your consent will be sought to do so.
A unique identifier is a code which is applied to an individual and distinguishes them from other individuals, for example a drivers licence number. Cursions will not assign, adopt, use or disclose unique identifiers for individuals unless it is necessary to do so to carry out one of its organisational functions efficiently and does not use as its own identifier an identifier assigned by another organisation for another purpose. Cursions will only use or disclose unique identifiers assigned to individuals by other organisations if the individual consents to the use and disclosure, or the conditions set out in the Act are satisfied.
How we collect personal information
Cursions collects personal information in a number of ways, including:
directly from you, when you provide information by phone, application forms or trade promotions;
when you submit information to us through our websites, annual CDs or promotional CDs (eg by email or cookies);
from publicly available sources of information;
from third parties such as our related companies, credit reporting agencies or your representatives;
from the organisations identified below under “When we disclose your personal information”;
from our own records of how you use our services; or
when legally required to do so.
How we use your personal information
Your personal information may be used in order to:
verify your identity;
assist you to subscribe to our services;
provide the services you require, including directory services, through a number of media;
administer and manage those services, including charging, billing and collecting debts;
make changes to your profile;
respond to any queries or feedback you may have;
inform you of ways the services provided to you could be improved;
conduct appropriate checks for credit-worthiness and for fraud;
research and develop our services;
gain an understanding of your information and communication needs in order for us to provide you with a better service;
maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.
Also, your personal information is collected so Cursions can promote and market its services to you. We do this to keep you informed of our products, services, special offers or products we believe you will find valuable. We will always offer you an opportunity to OPT-OUT of receiving communications from Cursions, and we will ensure that your details are excluded from all internal marketing lists and future campaigns. If you do not want us to promote and market our products, services and special offers to you please contact us by any of the means outlined below (see “How to contact us”).
Occasionally Cursions allows other organisations to contact you with information that may be of interest to you. If you do not wish to receive communications from a third party, please contact us by any of the means outlined below (see “How to contact us”).
When we disclose your personal information
In order to deliver the services you require and for the purposes set out above, Cursions may disclose your personal information to organisations outside Cursions. Your personal information is disclosed to these organisations only in relation to Cursions and related companies providing services to you.
These organisations may carry out:
billing and debt-recovery functions;
information technology services;
marketing, telemarketing and sales services;
market research; and
web site usage analysis.
Cursions takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. In addition, we may disclose your personal information to:
your authorised representatives or legal advisers (when requested by you to do so);
credit-reporting and fraud-checking agencies;
credit providers (for credit related purposes such as creditworthiness, credit rating, credit provision and financing);
Our related companies;
our professional advisers, including our accountants, auditors and lawyers;
government and regulatory authorities and other organisations, as required or authorised by law;
organisations who manage our business and corporate strategies, including those involved in a transfer/sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our corporate risk and funding functions (eg securitisation); and
other telecommunication and information service providers (eg if you obtain services from other providers, we may need to disclose your information for billing purposes).
Your personal information and our related companies
Cursions operates a group of subsidiary companies which includes Earthed Australia and Trekkah (“Related Companies”).
Cursions may share your personal information with the Related Companies to assist them with their business development and to market their own products and services to you. The Related Companies will use and disclose your personal information in accordance with their privacy policies. If you want to know more about the Related Companies, their areas of business and their commitment to privacy, please contact us.
International Transfer of Information
Cursions does not as a rule transfer personally identifying information outside Australia. In any circumstances where international transfer of information is required for the purpose for which it was collected Cursions will seek to ensure it is afforded the same level of privacy protection it would receive in Australia.
Cursions’ website and CDs
Cursions provides products and services via our website (www.cursions.com.au.au), annual CDs and promotional CDs. When you visit our website or access these CDs, our webserver records anonymous information such as the time, date and URL of the request. This information assists us to improve the structure of our website and CDs, and monitor their performance.
Cursions may use ‘cookies’ on various web sites. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our web sites may place on your computer. Usually, cookies are used as a means for our website to remember your preferences. As such, cookies are designed to improve your experience of our website.
In some cases, cookies may collect and store personal information about you. Cursions extends the same privacy protection to your personal information, whether gathered via cookies or from other sources. Most internet browsers are pre-set to accept cookies, however you can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our website or take advantage of the improved web site experience that cookies offer.
Cursions may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. Cursions may collect and manage IP addresses as part of the service of providing internet session management and for security purposes.
Third party sites
Acts in the course of journalism
Cursions commits to the Australian Press Council Privacy Standards (available at www.presscouncil.org.au) in relation to material prepared by Cursions, its employees and its agents in the course of journalism. Cursions publishes some material which is licensed to it by other organisations. Cursions will take reasonable steps to ensure that each organisation which supplies it with material for publication has publicly committed to standards for the purpose of section 7B(4)(b) of the Privacy Act 1988. If Cursions receives a privacy related complaint relating to any material supplied to it by another organisation, then it will formally request that organisation to deal with the privacy complaint in a fair and efficient manner.
Help us to ensure we hold accurate information
Cursions takes all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. We recommend that you:
let us know if there are any errors in your personal information; and
keep us up to date with changes to personal information such as your name or address.
All personal information is held under secure conditions with access restricted to authorised staff only. In the event of online transactions, Cursions will use a 3rd party that uses secure server software (SSL) that is the industry standard and is among the best software available for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address so that it cannot be read as the information travels over the Internet.
Cursions will responsibly and securely destroy or de-identify personal information when it is no longer needed.
You can access your personal information
You have a right to access your personal information, subject to some exceptions allowed by law (for example where the Freedom of Information Act 1982 applies). If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
If you consider that your privacy has been breached or interfered with in any way you can make a complaint by contacting us by any of the means outlined below (see “How to contact us”)
Cursions will provide a copy of this policy to any person who requests it. Please contact us by any of the means outlined below (see “How to contact us”)
How to contact us
If you have any questions in relation to privacy, please contact us between 9.00am and 5.00pm, Monday to Friday.
Cursions Pty Ltd
PO Box 353
Point Lonsdale VIC 3225
Cursions Pty Ltd
ABN: 69 121 146 067
ACN: 121 146 067
Email – firstname.lastname@example.org
Further information on privacy is available at the Office of the Federal Privacy Commissioner. Please call 1300 363 992 or visit the website www.privacy.gov.au